Shelving Direct Delivery Tips

If you’re looking for shelving delivery tips, you’ve come to the right place. Shelving Direct is the place that offers you more than just shelving units. We can help you decided which delivery option works best for you. Whether you’re buying a small metal shelving unit or a large industrial shelving unit, our shelving delivery tips can guide you through the delivery process. Make your purchase quick and easy with Shelving Direct.

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Shelving Delivery Tip #1:

Planning to place a large order online? You may qualify for our special truck load rates. Please contact one of our experienced Customer Service Representatives to give you the best freight rate we can find on the market.

Shelving Delivery Tip #2:

Need to know when your shipment will be delivered? Select the "Notify before delivery" option and the trucking company will contact you 24-hours in advance to schedule a delivery time, giving you enough time to arrange for the receipt of your products.

Shelving Delivery Tip #3:

Please keep in mind that adding “Notify before delivery” adds an additional day to the standard delivery time. Once the order has arrived to the delivery terminal of the freight company, they will call you to arrange delivery during the next business day.

Shelving Delivery Tip #4:

Standard Liftgate service is not available for 96" wide units. If you are planning to place an order that includes this unit size and need liftgate services, please contact one of our experienced Customer Service Representatives to discuss delivery options and get the best price for the service.

Shelving Delivery Tip #5:

Do not forget to inspect your order while it is being delivered. Note any damages on the products at the time of delivery on the delivery receipt of the freight company to ensure a quick and free cost replacement.

Shelving Delivery Tip #6:

Once the delivery receipt of the freight company has been signed clear (not reflecting any damages), the transportation company will decline any responsibility on further inspections. Take a few minutes during deliver to inspect the order for possible damages.

Shelving Delivery Tip #7:

Express Couriers (FedEx, UPS, DHL, etc) allow 24-48 hours after delivery to inspect the product and report any concealed damages. Please contact one of our experienced Customer Service Representatives within that time frame if you happen to found any problems in your order delivered by Express Courier.

Shelving Delivery Tip #8:

Most of our order ship by LTL freight carrier. If your building does not have a loading dock, or you do not have the equipment to move the order inside your space, you may need some additional freight services. These services and their prices are listed at checkout. Feel free to contact one of our experienced Customer Service Representatives to discuss the best delivery option for your order.

For more information about our shelving delivery options, call 1-800-500-9141 to speak with a customer service representative.